Law Enforcement Agencies

Subpoenas, court orders and other law enforcement inquiries seeking other information (i.e., non-intercept related) must be sent directly to Voyage Networks The preferred method for delivery of these law enforcement inquiries to Voyage Networks is via email. Guidelines for Legal Process are specified below.

EMAIL:
legal@thevoyagenetworks.com

If delivery by email is not possible, Voyage Networks also accepts delivery via U.S. Mail, and overnight mail at the contact information below.

MAILING ADDRESS:
Voyage Networks
6340 N ELDRIDGE
PKWY STE N117
HOUSTON, TX 77041

Please be aware that any requests for record production must include the appropriate subpoena, legal documents, or other necessary paperwork, explicitly naming “Voyage Networks” as the service provider. Additionally, include your name, address, email, and phone number in the request. Since Voyage Networks generally serves wholesale customers, its response may only include the name and contact details of the wholesale customer associated with the phone number. To get subscriber or other information, a separate request should be sent to that carrier, service provider, or reseller.

Emergency Situations:
For emergency situations, requests for records should be accompanied by a release form to facilitate the process.

If you have questions regarding law enforcement inquiries, you can contact Voyage Networks at the number provided below:

PHONE NUMBER:
+1 786 (813) 6128.

CPNI Statement
Regarding Customer Proprietary Network Information (“CPNI”), Voyage Networks complies with the Federal Communications Commission Order. Customer information can only be released with a valid subpoena, court order, search warrant, or other formal demand from an authorized agency.